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I have this thing called the “four month rule.” As it goes, it takes about 4 months of constant reminding (I hate that word “nagging”) to get people to fall into the habit of doing things without being told. So when I realize, hey, we need to Brasso that banister every day so it looks nice, it takes me putting it on the list of things to do and then “reminding” them every day to do it. Just an example.

So, I’ve been trying to get a few lovely staff members to drink out of to-go cups with lids on them, per the health department. Sounds reasonable, right?

I told one employee three days in a row to drink out of to-go cup cups. On the third day, I said, “Don’t you remember I told you yesterday AND the day before not to drink out of glassware?”

To which they replied, “Yeah, but you didn’t tell me today.”

Hence, the four month rule.